Thursday 15th November:  The Assertive & Influential PA Masterclass

Thursday 15th November 2018: The Assertive & Influential PA Masterclass. De Vere Venues, Holborn Bars, Holborn, London EC1. 0930-1645

Topics covered include: Communication Skills, Coaching, Team Player, Assertiveness, Negotiation & Influencing, Social Media for Business

This session is part of the 7 Key Skills PA Management Programme and you have the option to attend all 3 sessions or 1 session. If you attend all 3 sessions you will receive the ILM Certificate and access to 1 year student membeship of the ILM and online content. 

Why do Executive Assistants & Personal Assistants need to develop their Communication Skills? 

Executive Assistants & Personal Assistants work across the organisation and externally with Clients & Customers communicating on a daily basis. In many instances they are the first point of contact within the organisation and clear communication and understanding when dealing with colleagues, clients, customers and senior management is vital.  Communicating effectively is an art and our communication style constantly needs review and upgrading.  In a world wher we are always 'connected' we are losing the art of effective listening and communicating our understanding. EAs & PAs are the people who communicate key messages to their Executive and its vital they get it right.  This 1 day progamme is guaranteed to enhance your communication abilities. 

Session Aims

How to Book: To receive a brochure and reserve your place email Amanda at or call us on 0800 043 0258.

Discounts apply for public sector, not for profit and personal payment. 

Cost for Members: £425 and for non members £450.

Payment can be made by company invoice, phone payment with a debit or credit card or via Paypal invoice.