In house Training Programmes

As experts in the development of Office Professionals internationally we have the programmes that will engage, motivate and inspire your employees. Our Lead Trainer, Rosemary Parr is the former EA to the Chairman of BT plc and has 35 years of experience of developing people in the workplace. Her training expertise has led her to develop Executive PAs, Personal Assistants, Team Assistants, Office Managers, HR Assistants, Teams, Secretaries and Admin Professionals across the world from as far away as Taiwan, China, Malaysia, Singapore, Brunei, South Africa, Australia, Middle East, Europe, UK and USA.  

If you are looking for development courses and refresher training then our bespoke training services are designed for you. We work with organisations in the UK and overseas on workshops, seminars and training programmes that are tailored to suit your needs. Our bespoke programmes ensure that your Executive PAs & Personal Assistants receive the best possible experience on the day. In addition if you would like the programme to be ILM & CPD accredited we can arrange for that to be done.

For further information contact us at: or Call +44 (0) 800 043 0258

1:1 Training & Mentoring: Executive PA development without leaving your desk!

We understand that many PAs are ‘time poor’ so we have created a series of 1:1 Training & Mentoring Sessions that support busy PAs. Where appropriate we will come to your offices and also work with you via conference call and email. We have regular clients we work with in London,Bolton, Dubai and Kuala Lumpur. The topics for the sessions can be tailored to your specific requirements.

We are pleased to announce that one of our recent clients has become Executive PA Magazine ‘PA of the Year 2014’.



Objectives of the Sessions:

  • Managing your Manager, meeting their demands and expectations, working with different temperaments, creating more effective communication channels
  • Refresh your communication skills, understand the art of listening in communication, how to handle conflict, art of delegation and develop cross cultural communication skills
  • Re-assess your Time Management techniques, identify what is urgent and non-urgent and prioritise
  • Become personally effective through understanding of your Personal Brand image and how you impact in the workplace
  • Create a Personal Action Plan to move forward with ongoing development


"From start to finish my training was planned, structured and with attainable goals laid out for me along the way. Rosemary took time to get to know me as an individual, understand my frustrations and empathised with my desire to succeed and enabled me to demonstrate my success with the business. The training amongst other things, enabled me to realise my capabilities and hidden confidence in my role.  The branding exercise cemented my confidence with the feedback I received from my colleagues.  I found the regular conference calls to be my lifeline and they will be sorely missed. The course itself was second to none and I would highly recommend it to anyone who works in the role of an Executive PA".  Helen, EA to CEO, Stonewood Group

“Rosemary is a very warm, open and encouraging support and coach. I found working with her in my role as an Executive Assistant highly useful and enjoyable. I really liked her approach to setting specific targets and outlining my personal goals, in order to prioritise what was most important to me.  I have learnt a lot about myself during the process and about the importance of creating my own personal brand. By looking at my passions and interests with Rosemary, I now have a much better sense of areas I should be focusing on, in order to pursue a successful and satisfying career.” Kathryn, EA to CEO, ICT KTN

"I approached Rosemary at Global PA Association when I had reached a crossroads in my work life. I booked a series of 121 meetings which were invaluable.  Rosemary was an objective mentor who helped me find clarity about where my strengths lay, what I needed to improve and what my options might be.   She listened to my queries and with her experience was able to help me decide what my targets should be."  Peris, EA to CEO Royal College of Veterinary Surgeons

Career Coaching

We offer a career coaching service for EAs, PAs and Secretaries who want to move to the next level of their career and are not sure how to go about it. Our cloud mentoring service is also available for our Fellow, Platinum & Associate Members.