in house training courses

In house training programmes

As experts in the development of office professionals internationally, we have programmes that will engage, motivate and inspire your employees. Our lead trainer, Rosemary Parr has 30 years of experience of developing people in the workplace. Her training expertise has led her to develop executive PAs, personal assistants, team assistants, office managers, HR assistants, teams, secretaries and admin professionals across the world.

If you are looking for development courses and refresher training, then our bespoke training services are designed for you. We work with organisations in the UK and overseas on workshops, seminars and training programmes that are tailored to suit your needs and ensure that your Executive PAs & Personal Assistants receive the best possible experience on the day. In addition if you would like the programme to be ILM & CPD accredited we can arrange for that to be done.

Our Clients include:

National Guard Health Affairs, Saudi Arabia, King Abdullah University of Science & Technology, Saudi Arabia, NEOM, Saudi Arabia, ABC Bank Bahrain, GIC Singapore, London & New York, Marcus Evans Group, Masters Speciality Pharma, European Space Agency, Pentland Brands, Shell Plc and many more

Testimonial from Shell Plc, May 2022

“We had the pleasure of inviting Rosemary into our offices to carry out Management Assistant Upskilling to around 50 of our Personal Assistant network. Rosemary used her experience and expertise to created a tailored 1-day program that showed the fundamentals of being a great personal assistant. Her flexibility and positivity meant that she was able to take our brief, including the issues our PAs face, and turn it into a practical and engaging session that left our PAs wanting more. She has the ability to listen, connect dots and tap-in to find the root cause of problems and gave specific advice and tips in an approachable yet knowledgeable way. Our participants consistently gave a 80-100% satisfaction score across all areas and many have fed back that this was the perfect kickstart to focusing on their own development. Thank you Rosemary! Katie Vickers, Shell UK HR Consultant. May 2022

For further information about our In House Development Services please contact us at: enquiries@globalpa-association.com or call +44 (0) 800 043 0258. We look forward to hearing from you.

Chairman, CEOs, Directors, Leaders & Managers
The Benefits of Professional Development for your

EA & PA Workforce

A good Executive Assistant or Personal Assistant is your right hand and an Ambassador for your organisation.

We recommend the following:

Challenge your Assistant to be their professional best and stretch their capabilities
Raise the bar for their performance and set their expectations high
Offer professional development to utilise critical thinking skills, motivation and increase productivity
Delegate, train and coach your Assistant to be your right hand, and as a result ease the pressure on you.
A fully engaged Assistant will work to their optimum peak performance which can only benefit you

“Engaged employees generate 43% more revenue” (Hay Group)

Employees encouraged to develop their professional skills and maintain continuing professional and personal development are far more likely to be ‘engaged’ professionals. They experience greater job satisfaction that increases retention and have a higher regard for their company of which they consider themselves a valued member.

“Engaged employees are 87% less likely to leave the organisation than the disengaged.” (Corporate Leadership Council: Driving performance and retention through employee engagement 2004)

Your Assistant will benefit from all that the Global PA Association can offer in professional membership, accredited training, career development and networking opportunities.

“An engaged workforce strengthens a business, can dramatically increase productivity and could increase an organisation's ability to weather difficult economic conditions” ACAS

1:1 Training and Mentoring: Executive Assistant Development without leaving your desk!

We understand that many EAs & PAss are ‘time poor’ so we have created a series of 1:1 training and mentoring sessions to support the busy office professional. Where appropriate we will come to your offices and can also work with you via conference call and email. We have regular clients we work with in London, Dubai and Kuala Lumpur. The topics for the sessions can be tailored to your specific requirements.

Cost: £900 + VAT for 6 individually tailored sessions. £750 + VAT for 4 individually tailored sessions.

We are pleased to announce that one of our former EA Clients became Executive PA of the Year.
Career Coaching

We offer a career coaching service for EAs, PAs and Secretaries who want to move to the next level of their career and are not sure how to go about it.

Our cloud mentoring service is also available for our Fellow, Platinum & Associate Members.
CALL FOR MORE INFORMATION

Testimonials

"From start to finish my training was planned, structured and with attainable goals laid out for me along the way. Rosemary took time to get to know me as an individual, understand my frustrations and empathised with my desire to succeed and enabled me to demonstrate my success with the business. The training amongst other things, enabled me to realise my capabilities and hidden confidence in my role. The branding exercise cemented my confidence with the feedback I received from my colleagues. I found the regular conference calls to be my lifeline and they will be sorely missed. The course itself was second to none and I would highly recommend it to anyone who works in the role of an Executive PA"

Helen, EA to CEO, Stonewood Group

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Testimonials

“Rosemary is a very warm, open and encouraging support and coach. I found working with her in my role as an Executive Assistant highly useful and enjoyable. I really liked her approach to setting specific targets and outlining my personal goals, in order to prioritise what was most important to me. I have learnt a lot about myself during the process and about the importance of creating my own personal brand. By looking at my passions and interests with Rosemary, I now have a much better sense of areas I should be focusing on, in order to pursue a successful and satisfying career.”

Kathryn, EA to CEO, ICT KTN

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Testimonials

"I approached Rosemary at Global PA Association when I had reached a crossroads in my work life. I booked a series of 121 meetings which were invaluable. Rosemary was an objective mentor who helped me find clarity about where my strengths lay, what I needed to improve and what my options might be. She listened to my queries and with her experience was able to help me decide what my targets should be."

Peris, EA to CEO Royal College of Veterinary Surgeons

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Testimonial

“We had the pleasure of inviting Rosemary into our offices to carry out Management Assistant Upskilling to around 50 of our Personal Assistant network. Rosemary used her experience and expertise to created a tailored 1-day program that showed the fundamentals of being a great personal assistant. Her flexibility and positivity meant that she was able to take our brief, including the issues our PAs face, and turn it into a practical and engaging session that left our PAs wanting more. She has the ability to listen, connect dots and tap-in to find the root cause of problems and gave specific advice and tips in an approachable yet knowledgeable way. Our participants consistently gave a 80-100% satisfaction score across all areas and many have fed back that this was the perfect kickstart to focusing on their own development. Thank you Rosemary! Katie Vickers, UK HR Consultant, Shell Plc, London

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