Communication is beyond speaking and writing, it also involves non-verbal messages. Good communication encompasses the way a message is passed from one person to another. Here are some useful tips on

Mental Readiness:

The first step to almost everything begins with the mind First, begin with acquiring the skills and knowledge you need to prepare yourself for whatever it is you seek. Be that person who is unarguably good enough.

Next, believe that you are fit for the job. If you are not convinced about your own self, then you cannot convince another person that you are good enough. Then finally, practice as many times as possible. 

Body Language:

Your physical appearance is the first pitch you make before you speak. Some cases will need to judge a book by the cover; be the perfect cover!

·      Standing or sitting confidently

·      making eye contact

·      using the appropriate expression for the situation

·      having a firm grip during a handshake

·      staying calm

·      listening to understand a speaker.

·      keeping a safe distance to respect personal spaces.

·      Organize whatever physical item you have to show up with.

Tone:

The sound of your voice, the content, the quality of your speech, and the delivery method all speak volumes about your personality.

·      keep it short and precise with pauses in between to get attention.

·      Use appropriate channels and time to address situations accordingly.

·      Speak with a good tempo, not too slowly or too quickly.

·      Keep a good volume, not too loud not too low.

·      Use appropriate linking phrases and starter words to show great command of language and calculated thoughts.

·      Recap what you have learned at the end to show that you understood clearly, what has been said.

*Source - Jan Ferguson, Perfect Assertiveness (Random House Business Books, 2003).

     Sue Ferguson, Develop Your Assertiveness Second Edition (Kogan Page, 2000).

*Photo credit:    Istock Images (2022).

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