Global PA Business Certificate
with ILM Digital Award
EA 7 Key Management Skills Advanced Programme
2025 Classroom or join the sessions Live Online via Zoom
Wednesday 9th April - Friday 11th April 2025
Tuesday 13th May - Thursday 15th May 2025
Tuesday 8th July - Thursday 10th July 2025
Tuesday 14th October - Thursday 16th October 2025
Tuesday 9th December - Thursday 11th December 2025
0930-1630
Grand Connaught Rooms, Great Queen St, Covent Garden, London WC2.
" The EA 7 Key Skills Course covered lots of different topics, including topics I had never given much thought to, eg emotional intelligence. It was great to do this training in a group – and brainstorm with them as I have picked up all sorts of
ideas. Rosemary gave lots of examples of her experience from being an EA in the past which was very relatable and
interesting to hear", Teresa, Financial Conduct Authority.
It was a very empowering 3 days and Rosemary really listens and understands individuals needs and feelings. She also uses refreshing and amusing anecdotes to explain things. Very valuable 3 days, thank you."
Michelle, EA to CEO, British Heart Foundation
Venue: Grand Connaught Rooms, 61-65 Great Queen St, Covent Garden, London WC2
Price: Members £1175 + VAT/Non Members £1275 + VAT
Book at enquiries@globalpa-association.com or call 0207 971 7311
Global PA Business Certificate
ILM EA 7 Key Management Skills Advanced Programme
The ILM Recognised 3 Day EA 7 Key Management Skills Programme is a programme for EAs and PAs who wish to advance their understanding and knowledge of management skills and how to apply them within their roles. The result is an increased contribution and support to their Executive and their Team.
The 3 day programme focuses on learning, activities, case studies, group work and discussion around the principles of management and how they can be applied within the EA and PA role. The programme meets the demand in a modern office for a comprehensive programme which will develop the skills, confidence and abilities of EAs and PAs to perform at the highest level.
Session An An Advanced EA & PA Management Programme
with Digital Credential from the ILM
Recognised by the ILM(City & Guilds Group)
CPD Standards Office approved
& passed Assessment by Birkbeck, University of London
Book at enquiries@globalpa-association.com
This programme has also passed assessment by Birkbeck, University of London for PA Students studying the 'Certificate in Higher Management for PAs' CertHE ManPAs (First year of a degree in Business or Management, 120 credits) and the programme is also CPD Standards Office recognised.
"The EA 7 Key Management Skills Advanced Programme is an ILM Recognised Programme of learning, created and delivered by Global PA Association & Training Academy for Office Professionals across the world. The programme will develop your business knowledge and skills and deliver learning content which focuses on understanding management, leadership, communication, emotional intelligence, organisational skills, time management, project management and the latest tech tools. The result of this learning will be increased performance and greater understanding of the challenges that Leaders in Business face on a daily basis and you will be able to implement new strategies to support your Executive.
The EA 7 Key Management Skills Advanced Programme is a blueprint for the modern role and you will measure your capabilities and strengths against each of the 7 Key Skills. In a friendly and engaged learning environment with your Trainer you will complete assessments, receive feedback, engage in discussion and reflection on the programme content . As a result of this you will advance your skills, capabilities, knowledge and personal growth to move your career to new heights."
Rosemary Parr, Founder Global PA Association & Training Academy
Module 1 & 2: The Strategic Business Support EA & PA
Module 3 & 4: The Confident EA & PA Communicator
- Effective communication skills
- Active Listening
- How to increase Communication with your Executive
- What is your Communication Style?
- Working and Communicating with Teams
- What type of Team Player are you?
- Analysis of Team Role Preferences
- How to use Open Questions to manage workplace situations
- Develop Coaching techniques to get the best out of conversations
- How to become a Mentor
- Stepping into Assertiveness
- How to say 'No'
- The 6 Assertive Responses
- Negotiation & Influencing Techniques
Module 5 & 6: The Executive PA Manager
Aim of the Modules:
- How to step into your EA & PA Leadership and Management capabilities
- Increase your knowledge and understanding of Emotional Intelligence
- Discover how to manage difficult situations using EI techniques
- Becoming a Brand Ambassador for your organisation
- Discover your Personal Brand
- Customer Service tools and tips
- Successful Event Management
ILM recognised programme, CPD accredited by CPD Standards Office & approved by Birkbeck University of London for PA Students studying the CertHE ManPAs.
Payment options:
Pay through button below or via
URL Payment Link we send you. Phone payment /email payment or company invoice also available
enquiries@globalpa-association.com
Call our office 0207 971 7311
Price: Members £1175 + VAT/Non Members £1275 + VAT
DID YOU KNOW THAT YOU CAN STUDY AT YOUR OWN PACE
VIA OUR ON DEMAND RECORDED COURSES?
NOW AVAILABLE ON DEMAND:
THE 8 MODULE GLOBAL PA BUSINESS DIPLOMA
WORKING AT THE TOP, THE ROLE OF THE EXECUTIVE ASSISTANT 5 MODULE
PROJECT MANAGEMENT SKILLS FOR EXECUTIVE ASSISTANTS 5 MODULE
Contact us at enquiries@globalpa-association.com S
Our training academy opens doors
To find out more about our Management & Finance Training Courses,
contact Global in London today
0207 971 7311