We invite you join us for a day of inspirational and focused learning dedicated to the Executive Assistant Profession with insights into the Future of Work, Digital Skills, AI and Apps

The focus of this Masterclass is staying visible and relevant in the ‘New Normal Business World’ and advancing your skill-set to increase your value in the workplace

"Rosemary is a fantastic trainer, she has a great depth of knowledge of the sector and all the parts of being an EA. She delivered the course in an interesting manner which kept me engaged all day. I would love to attend another one of her courses. Thank you.", Melissa

“I found the course to be very informative and it gave some great ideas for dealing with issues that I may face. Rosemary’s presenting technique was open and that in turn made you feel confident to contribute to the discussions that were had. I would recommend other PA/EA’s to attend.” Martine, Bank of England

“Rosemary is clearly very experienced in this field. She is excellent at presenting and using her past experiences to help us develop our role. It was a well structured course and flexible to enable us to explore how we do our role specifically in the BoE.” Jo, Bank of England

Topics Covered include:

Managing Digital Transformation & Impact of Artificial Intelligence – What does the future look like for the Executive Assistant Profession, how will AI impact on your roles?

We will look at the current trends around Microsoft Co-Pilot,  AI, ChatGPT, Gemini, Power Bi and how to utilise these tools in your daily role.

The App Library – Which App for What? Review of Apps for effective working practices

Data Management - the future is Data Management, effective analysis and decision making from the data. Review of the support that EAs can give their Leaders in data analysis.

The Executive Assistant role in the ‘New Normal Workplace’ – How to support and manage your Executive’s priorities in a disruptive business environment

Emotional Intelligence in the Workplace. You will learn the key components of EI to handle difficult situations, discover what makes your interactions with others successful and acquire skills to increase your effectiveness when dealing with others

Change Management. We now live in an era of constant change with the fast paced growth of technology in our lives. Understanding the Change Management process and how organisations approach Change is vital for all employees to understand. EAs are working for the Leaders who implement Change and understanding the process can ensure that you are working in alignment with the goals of your Executives. Session includes group work on a Change Management Case Study.

Develop your Problem Solving & Critical Thinking Skills using Six Thinking Hats Methodology. This session will build your confidence, self awareness, emotional resilience and develop your problem solving capabilities. The Participants will work in groups to come up with solutions to a problem.

Executive Assistant Performance Management – you will discover how to continue to build your Credibility & Professionalism and return to the office with renewed vigour and a Professional Development Plan. This session includes how to develop your Personal Brand and showcase your skills and abilities.

The day includes discussion, questionnaires, business videos and a Group Mini Mastermind offering solutions to issues that you may have in the office.

Testimonial:

"My first EA course, outside of Excel, Word, Powerpoint type training. Interesting and relevant content, small friendly group, excellent Trainer". Michelle

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Learning Outcomes

This programme will enable your Professional Growth & Self Awareness of your Strengths and Capabilities, leading to increased confidence in your skills and abilities

Understanding ‘What is Change Management’ - which is now a constant for businesses – will enable you to be more proactive in supporting the daily challenges that your Executives are facing

Review your Communication Skills and how to be Assertive when required

Digital Disruption is now a constant – adapting to new software systems and AI has become a priority – the more we learn and share our experiences of digital working the less stressed we will all be

Emotional Intelligence – an in-depth review of how Emotionally Intelligent we are and how we can perform better in our communication with others and handling difficult situations

Group activity on solving a Business Case Study

Mini Mastermind Group Activity

Discussion, questionnaires, feedback from your Trainer

What People Say About Us

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