EAs & PAs Advanced Management Skills Programme
ILM Recognised
EA 7 Key Management Skills Programme
Join the Classroom Sessions LIVE Online via Zoom
9th April - 11th April 2025
13th May - 15th May 2025
8th July - 10th July 2025
14th October - 16th October 2025
Price: £1275+ VAT for Non Members/Members: £1100+ VAT
or
Purchase On Demand Recordings - £595 + VAT
To book call us on 0207 971 7311 or email enquiries@globalpa-association.com
The ILM Recognised EA 7 Key Management Skills Programme is a programme for EAs and PAs who wish to advance their understanding and knowledge of management skills and how to apply them within their roles. The result will be an increased contribution and support you can give to your Executive and their Team.
The core management skills are Communication, Emotional Intelligence, Team Player, Organisational Skills, Planning, Delegating, Problem Solving, Decision Making. The programme focuses on learning, activities, case studies, group work and discussion around the principles of management and how they can be applied within the EA and PA role. The programme meets the demand in a modern office for a comprehensive programme which will develop the skills, confidence and abilities of EAs and PAs to perform at the highest level.
EA 7 Key Management Skills Advanced Programme
Accredited by the ILM (City & Guilds Group) with Digital Credentials showcasing your Skills in real time
View further details of ILM Digital Credentials at this link
CPD Standards Office recognised
& passed Assessment by Birkbeck, University of London
Book at enquiries@globalpa-association.com
Module 1 & 2: The Strategic Business Support EA
Module 3 & 4: The Confident EA Communicator
- Effective communication skills
- Active Listening
- How to increase Communication with your Executive
- What is your Communication Style?
- Working and Communicating with Teams
- What type of Team Player are you?
- Analysis of Team Role Preferences
- How to use Open Questions to manage workplace situations
- Develop Coaching techniques to get the best out of conversations
- How to become a Mentor
- Stepping into Assertiveness
- How to say 'No'
- The 6 Assertive Responses
- Negotiation & Influencing Techniques
Module 5 & 6: The Executive EA Manager
Aim of the Modules:
- How to step into your EA & PA Leadership and Management capabilities
- Increase your knowledge and understanding of Emotional Intelligence
- Discover how to manage difficult situations using EI techniques
- Becoming a Brand Ambassador for your organisation
- Discover your Personal Brand
- Customer Service tools and tips
- Successful Event Management in uncertain times
ILM recognised programme, CPD accredited by CPD Standards Office & approved by Birkbeck University of London for PA Students studying the CertHE ManPAs.
Payment options:
Via URL Payment Link, Phone payment /email payment or company invoice. Includes ILM Digital Credential & CPD Certificate
enquiries@globalpa-association.com
Call our office 0207 971 7311
Our training academy opens doors
To find out more about our Management Training Courses,
contact Global in London today
0207 971 7311